Jewels by OKQ Privacy Policy

Effective Date: January 1, 2025
At Jewels by OKQ, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or engage with our services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:

• Personal Details: Name, email address, phone number, shipping/billing address

• Payment Information: Credit/debit card details (processed securely through third-party payment processors)

• Order History: Purchase records and preferences

• Technical Data: IP address, browser type, and device information (collected for website optimization)

2. How We Use Your Information
We use your information to:

• Process and fulfill your orders

• Provide customer support and updates

• Improve our website and services

• Send promotional offers (only with your consent)

• Prevent fraud and ensure security

We do not sell or rent your personal data to third parties.
3. Payment Security
All payments on Jewels by OKQ are processed through secure, encrypted payment gateways. We never store or have direct access to your credit card details.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.
5. Third-Party Services
We may use third-party services (such as payment processors and shipping carriers) that collect or process your data to complete transactions. These third parties have their own privacy policies, and we encourage you to review them.
6. Data Retention & Protection
We store your information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes. We implement strict security measures to prevent unauthorized access, loss, or misuse of your data.
7. Your Rights
You have the right to:

• Request access to the personal data we hold about you

• Correct or update your information

• Opt-out of marketing emails (unsubscribe link provided in emails)

• Request deletion of your data (subject to legal requirements)

To exercise these rights, email support@jewelsbyokq.com.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, reach out to us at:
Email: support@jewelsbyokq.com
Your privacy is important to us, and we appreciate your trust in Jewels by OKQ.