Add Protection Plan After Your Purchase
Protection Plan
$298.97
Jewels by OKQ Protection Plan
At Jewels by OKQ, we offer premium Protection Plans to keep your jewelry in top condition. Each plan provides cleaning, maintenance, and stone replacement services, ensuring your piece stays as stunning as the day you bought it.
All Protection Plans are non-refundable.
General Coverage
- Lifetime Guarantee on Stone Replacement – As long as your Protection Plan remains active, any stones that fall out under normal wear will be replaced.
- Cleaning & Repolish Services – Regular maintenance is provided based on your plan.
- A Protection Plan Must Be Purchased for Each Jewelry Item – Coverage applies only to the specific piece associated with the plan.
- If You Purchase Rose Gold or Yellow Gold, You Must Choose the Gold or Diamond Plan – These metals require re-dipping and additional polishing over time. If you do not have a Gold or Diamond Plan, you may be subject to additional charges for re-polishing and re-dipping services.
- Not Covered – Lost or stolen jewelry, broken clamps, or damage caused by excessive force or misuse (e.g., hitting or beating on the jewelry).
Price Options
Protection Plan
Keep Your Jewelry Right – Stay Polished, Stay Protected
$298.97
every year until canceled
Protection Plan
Keep Your Jewelry Right – Stay Polished, Stay Protected
$29.95
every month until canceled
Silver Plan
$29.95/month (or ~$24/month when paid annually)
- Cleaning Services:
- 1 steam cleaning per year
- Stone Replacement: Lifetime guarantee while plan is active.
- Shipping: Additional charges apply.
- Best For: Jewelry that requires minimal maintenance.
- Annual Plan: $298.98/year (Save $60.42)
Gold Plan
$49.95/month (or ~$41/month when paid annually)
- Cleaning Services:
- 1 deep clean per year
- 1 steam clean per year
- 1 re-polish/re-dip per year
Stone Replacement: Lifetime guarantee while plan is active.
Shipping: Additional charges apply.
Best For: Rose gold or yellow gold jewelry, which require extra polishing, and pieces that need moderate maintenance.
Annual Plan: $498.64/year (Save $100.76)
Diamond Plan
$99.95/month (or ~$83/month when paid annually)
- Cleaning Services:
- 1 deep clean every 6 months
- 1 steam clean every 6 months
- 1 re-polish every 6 months
Stone Replacement: Lifetime guarantee while plan is active.
Shipping: Additional charges apply.
Best For: High-maintenance pieces, especially diamond jewelry or items in rose gold or yellow gold.
Annual Plan: $997.78/year (Save $201.62)
Additional Details
- A Protection Plan Must Be Purchased for Each Jewelry Item : Coverage applies only to the specific piece covered by the plan.
- Protection Plan Must Be Purchased Within 60 Days of Initial Sale: Plans cannot be added after this period.
- Plan Must Be Active for One Month Before Use: The plan cannot be used for cleaning or stone replacement within the first 30 days.
- Your Coverage Remains Active as Long as Payments Are Up to Date: If the plan is canceled or payments stop, coverage will end, and any future maintenance or repairs will require full payment at standard rates.
- Jewelry Must Be Sent to Jewels by OKQ for Services: Customers are responsible for all shipping costs for cleanings and repairs.
- Does Not Include Lost or Stolen Jewelry – The plan only covers maintenance, cleaning, and stone replacement.
- Rose Gold and Yellow Gold Require a Gold or Diamond Plan – These metals require re-dipping and extra polishing. If you do not have a Gold or Diamond Plan, you may be subject to additional charges for re-polishing and re-dipping services.